Step 1: Choose Your Treatment Option & Complete Intake
Start by selecting your preferred treatment option (injection, topical cream, or oral troches), then complete our secure medical intake form. This helps our clinical team understand your symptoms, medical history, and treatment goals.
Billing begins upon signup, as we immediately begin administrative, clinical review, onboarding, and care coordination processes.
If lab work is required, you will receive instructions after completing intake. We also accept recent results from accredited labs, provided they meet our clinical requirements and recency guidelines.
Step 2: Lab Review, Doctor Evaluation & Consultation
Once your lab results are received, a licensed provider will review your labs and medical history to determine whether TRT is clinically appropriate.
If you are approved to move forward, you will receive access to schedule your telehealth consultation. During the consultation, your provider will discuss your treatment plan, explain what to expect, and answer any questions prior to prescribing medication.
Step 3: Start Your Treatment
Once prescribed, your medication and any required supplies will be shipped directly to your door.
Depending on pharmacy availability, some patients may receive larger-volume supplies upfront (for example, a 90-day supply), while billing continues on the standard subscription cadence. Your subscription covers ongoing physician oversight, clinical support, lab coordination, compliance management, and continued access to care—not solely medication shipments.
Ulo: With You Every Step of the Way
Need help with labs, follow-ups, refills, or treatment adjustments? Our support and clinical coordination teams are always just a message away. We are committed to supporting you throughout your TRT journey with responsive care and transparent communication.